Patients & Visitors

Respected Mrs. Mallika Mohandas,

Ten years back my left knee replacement surgery was done by Dr Barry. When I met him again after a decade he still remembered me. That was a great moment in my life. Such is the tradition in your institution, which makes us to be always with you.

When I visited again last week, on 26th September, with a constant pain in my right shoulder, I met Dr. Mohandas. It was an immense relief to me and felt that at last I will be permanently cured. Personally, he is a living legend for me. After examining me, he sent me to Dr. Ram Chidambaram. He said that Dr. Ram is a specialist in shoulder ailments.

On 27th September, I underwent Arthroscopy of my right shoulder. I thank Dr. Ram for his kindness in putting me at peace and comfort before the surgery. He had in fact personally informed our only daughter who is in US about the successful completion of the operation.

The constant care taken in the postoperative ward even to the extent of attending to my urinary requirements throughout the night with patience is remarkable. The constant attendance by the doctors and the care givers in the room is excellent. I must mention the importance given to the exercise regimen by Dr. Shail and  physiotherapist Ms. Vandana in seeing to it that I do them in the order and also correctly.

I must thank Ms. Asifa (PRO), who coordinated with all the departments for all our requirements with a smiling face.  Mr. Suresh of the Insurance department had done an excellent job in getting the sanction required promptly.

Finally, I really appreciate the discipline you have established but implemented with kindness and understanding.

God bless you, Dr. Mohandas and your family,

Mrs. Vimalaramani

Dear MIOT,

My mother Shobhana (74) was admitted on July 13th in septic shock. Her BP was 70/50. Liver and kidney function were poor (Urea 180, Creatinine 2.7) due to papillary necrosis caused by E-Coli UTI that resulted in urosepsis. Dr Ravichandran’s Nephrology team and Dr Nishith’s medical ICU team worked tirelessly to save her. After 12 days in ICU and about 3 weeks in the ward she is now recovered.

I am convinced that no other team in India and probably the world could have saved her and we are eternally grateful. I was very impressed with their doctors, facilities and patient care. In fact the entire hospital (Doctors, Nurses, Admin staff… everyone) was very helpful and supportive during this very tough time for us.
Thank you MIOT

Srinath

I visited MIOT hospital for master health check up on 7th June 2016.  My  overall experience was very good. There was some inconvenience in locating Master health checkup facility as the security guards could not guide me properly and I wasted good about 30 minutes in locating the place. Finally  Sathyan spoke to the guard of car parking who advised me to go to the basement parking. The guard at basement parking also was not able to communicate properly. I think it may be language problem. The guards  spoke only Tamil and I could speak only English or Hindi. Ms. Vinodini acted on my feedback and today to my pleasant surprise I found the guards had prompt response and they helped me while crossing the road on my way back. Thanks a lot for that.

After this initial problem everything was very smooth. From reception of Master health check up to final medical consultancy everything was excellent. There was a lot of personal touch throughout. They all made me feel like very important . I watched every one working very hard and got surprised how things were functioning so smoothly without any supervision and confusion.

Ms. Geethanjali was very alert, active and fast in handling things and taking them to logical conclusion. During work pressure also (I know she was handling many patients) she was calm, cool, collected and having a smile on her face. From beginning to end she worked with dedication. I wish to thank her for her energy and positivity.

I also wish to thank Renuka Devi for her promptness and smiling disposition. I had a great experience during my eye checkup . They made me comfortable and thoroughly checked my eyes. It was a great feeling that they were so much concerned  about the health of my eyes. While one was checking my eyes with various methods, the Doctor sitting there was keeping a vigilant eye on the entire examination process. Finally she also checked and ensured that all is well. Thank you very much for that.

The experience in Echo test and ultrasound was equally good. The people ( Ms Sandhya and one more person) manning there are very competent and conducted the process with whole devotion and missionary zeal.  Dr Kalpana and her team was excellent.

I could see the sense of satisfaction on every one’s face.  The entire team from reception onwards was dedicated and proficient.

The  entire process culminated with the expert counselling of Dr G.Sujatha Reddy. Who is very proficient, analytical, amiable and perfect in her job. She, in fact, completed the Master Health Check up and left nothing undone. She went into details and  tightened the loose ends. She cleared all my doubts and explained all things in simple words. She studied every detail of each report, analyzed them and concluded in a very healthy manner. She also asked me to get in touch with her over telephone in case of any problem any time in future. That definitely is a confidence building measure. With this I came back fully satisfied.

The whole credit goes to the top leadership and efficient management for creating such a great team and work culture. It also speaks volumes about the training and development of the Human Resources. Most importantly the feeling of ownership was quite prevalent in every person. Please keep it up !!!

Thanking you with regards,
Capt Mahesh Chandra Singh Bhakuni
Jt General Manager- Industrial Relations
Corporate
LARSEN & TOUBRO – CONSTRUCTION

I Came to MIOT as an attendant to my husband who came for surgery and decided to have a medical check whilst I had the opportunity. The outpatient staffs were stand outs for their welcoming personalities and customer service. Being from a foreign country they made me feel very welcome and all checks organised at by them at all departments went smoothly. A big ‘Vinaka Vakalevu’ (thank you) from me. I also have to commend Dr. Mansoor who is such a pleasant doctor able to put anyone at ease.

Litia Kurisaqila
Fiji

MIOT-India ‘s one of the best hospitals. Million thanks to the department of Cardio Thoracic & Vascular Surgery who made my open heart surgery in a successful manner. Your approach is appreciable. MIOT’s service is good, and special thanks to the caring sisters. Wonderful service fantabulous food. Once again, thanks a lot to everyone.

Murugaiah A

This is written to reveal my appreciation towards the service provided by MIOT International Hospital. The Faimoz Fareed family is precisely grateful and honoured to be provided with the health service rendered by the intelligent, caring and hardworking team of the above mentioned hospital. We were comprehensively impressed with the facilities and nature of service provided impeccably leaving no space for any negativity.

The staffs are some of the friendliest, highly qualified people that I have ever encountered in my life. He received excellent treatment and was treated with the great deal of medical excellence and dignity, which not only resulted enhancement in his medical situation but also filled him with confidence that he was under the core of professionals whose only objective was to stretch me the right and finest treatment to get me home and well again. Everyone knew what is to be done, and definitely with abundance of smile and compassion. Any question asked in regards to his medical situation was answered in time with a friendly disposition. We all were incredibly impressed now, due to the layout of the examination room the nurses and doctors are able to see so many patients without anyone feeling frustrated, rushed or overcrowded.

In summary, I would like to thank all the staffs of the MIOT international Hospital and their Managing Board for providing us with all the service that may not ever be elapsed easily. It is your total care and outstanding approach that coveys and confidence and trust within patients to be back home safe and sound. MIOT International thanks a lot.

NAZIRA BEGUM
(Patient’s Spouse)

I would like to express my sincere gratitude to MIOT for the excellent treatment provided to my mom Mary Elizabeth. She had an orthopaedic surgery on the 23rd March 2016. At the first place, I was happy to learn from my family that she was admitted in your hospital, which is one of the best for orthopaedic and trauma care in the country.  Although my entire family was impressed by your staff team, my family wanted to give a special mention about the efforts of your PRO’s in the post-operation ICU. Their patient friendly approach helped my mother to stay in good spirits; they allayed my family’s anxiety with their timely response and kind words when she was in the post operation ICU. My family wish to thank them for their exemplary work. I can’t describe how much my family was relieved to see my mother back to normalcy within a short span of time. Once again, I warmly appreciate your service. I hope your hospital would continue its high quality professional service and stand to its reputation forever.

Yours truly,
Dr Vinnarasan Aruldoss PhD (Edinburgh)
Social Scientist
United Kingdom

Dear Sir/Madam,

I would like to express my appreciation of the assistance rendered by your staffs.

I had come to your hospital for consultation, investigation and CE CT-Scan for my brother-in-law. Your staff helped us get a quick appointment and get the investigations done at earliest. I would like to appreciate the hospital for giving the patients such a comfortable atmosphere which eases off half their pain.

Thanking you,
Yours faithfully,
Dr. Nirmala Aiyar