Shalendra Sen Andrew and Astika Andrew.Fiji 22 Jan 2020 We just wanted to express our thanks and appreciation for the wonderful medical treatment and care you all showed to me as patient and my spouse as attendant following my recent CABG surgery.
To All the Doctors, Staff of Intensive Care Unit, Super Deluxe and Ward
We just wanted to express our thanks and appreciation for the wonderful medical treatment and care you all showed to me as patient and my spouse as attendant following my recent CABG surgery.
Before we came into hospital for the operation, we were very nervous and daunted by the fear of the unknown when we reached MIOT hospital at 2 O’clock in the morning (10th December 2019) but you were all so kind and reassuring when we arrived and this took away a lot of our apprehension. We wish to thank the doctors, nurses, and other medical professionals and staff who each and collectively made our experience at your facility as easy and successful as it could be.
In my preliminary, pre-operation and on the day of the surgery, each person we interacted with (during ward visits) was confident and caring, and we felt we were in very competent hands before and after the procedure. You all demonstrated your total commitment into caring for me when I was helpless in the days immediately following the operation and also gave us the support and encouragement we needed to take my first steps on the road to my rehabilitation which meant so much to both of us.
We would like to take this opportunity to sincerely thank everyone at MIOT International Hospital for their kindness and concern for me while I was there having surgery on 12th December 2019. From the ladies at check in (at 2:30am on the day of arrival at MIOT Hospital) to the final trip to MIOT car at the end of our stay, every single person we came in contact with was polite, cheerful, caring and kind. From scheduling initial tests and blood draws to pre-operation, the recovery room, my excellent nurses and my awesome Doctors, everyone went above and beyond to ensure my comfort and safety.
We are writing to thank the four professionals (Surgeons) who performed the surgery and for their exceptional care. Exceptional care is indeed what I received during my surgical stay at your facility from 9th December till 31st December 2019. You must be proud of such an outstanding staff, from the volunteers at the front desk to the cafeteria staff, and all in between: lab and x-ray staff, nursing staff and everyone we encountered. All were most gracious, friendly, professional, and helpful. The MIOT hospital itself is just lovely and clearly designed to facilitate patients comfort and care. We cannot say enough about my care.
We would like to particularly thank sister Ms Deepa, sister Ms Kanni, sister Jayapriya together with other sister’s who provided me with round the clock nursing care and most importantly to Dr Vijit K Cherian and his full surgical team (Dr Prakash, Dr Balakarthik, Dr Edukondalu) for their expertise in the operating theater and for their post-operative support. The support and services has been very highly appreciated by us together with our families. These were members of the team whom we saw on a daily basis and whom we became particularly close to during our stay in the hospital. However, we would also like to thank all the other people, too numerous to mention, who all played such an important part in my treatment and recovery.
My surgery and recovery has been more than I could hope for, and I attribute it to the excellent care both of us received from MIOT. I woke up in recovery to Dr Vijit’s expert care (bless him) until he delivered me to the superb nursing staff in MIOT Hospital ICU. We thank the nurses for their tender and dedicated care. We truly felt as though I had angels watching over me. We much appreciated the follow-up from sister Kanni. Our sincere gratitude is also due the several other staff members; whose names we didn’t learn but we still recall the faces.
As we drove out of MIOT International Hospital on 31st December 2019 at 10.00pm at night looking forward to celebrate a remarkable New Years Eve 2020 whilst still in Chennai India, we both commented on how lucky we were to have been cared for at the MIOT International Hospital facilities. We must confess that my care expectations were beyond what we expected. Your staff exceeded them all! We’ll be singing your praises to all we know!
Once again we are so grateful that prayers were answered through the exception care of Dr. Vijit Cherian and his entire surgical team. We look forward to see you all during my first review due in April 2020 with the full support of FijiCare Ltd.
We are now able to look forward to a long-held dream for our 3 beautiful daughters in their education. Without your help, this would not have been possible so you can imagine how grateful we are together with our entire family both locally and internationally.
Appreciate if you can disseminate this e-mail to the respective departments to express our gratitude to the people mentioned above.
Thank you all once again for all your care and support.
Shalendra Sen Andrew and Astika Andrew.
Prince Luke.21 Jan 2020 We are very happy that we were treated at MIOT a world class hospital . We believe through the Grace of God and the excellent love and care from your esteemed hospital we as a family were able to recover from such a critical sickness.
We would like to take this moment to express our gratitude and sincere thanks to you and your hospital staffs who treated, monitored and helped my mother during her time in your esteemed hospital. Initially my mother was admitted at MIOT for Atypical Pneumonia in the MICU ward under Dr. Mahadevan G. R – Critical Care Physician. Patient and good care was provided for my mother by the MICU staffs. We were provided with clear counseling and detailed debriefing everyday by Dr. GeethaDevi. PRO of the respective ward – Mr. Thygaesh also provided a very good support. In a weeks’ time my mother was admitted again in the Private ICU – International block for Steven Johnson Syndrome. We were been informed for 3-4 weeks of care for the Syndrome effects to wear-off; Dr. Mahadevan provided us the details on the treatments and also He and his team was so patient enough to explain each and every doubt and questions we had regarding the treatment and sickness. We would like to mention that Dr. Mahadevan, Dr. Sabari Jayaram, Dr. Ajay Babu R, Dr. Mohamed Kassim and the entire critical care Doctor’s team gave excellent care and treatment. My mom being a retired staff nurse shared that she had the best care received. The Dermatologist Dr. S Sugandhan and team played a key role as well in treating my mother with care, love and patience. Special mention on the Physio department staffs, Nurses and helpers who took care of mom. They were very kind and took good care of mom in helping to bathe, eat ,help her to walk and recover faster than the expected time. PRO Punitha was very supportive and helpful during this time. We always sensed the positive vibes from the Doctors and the PRO’s helped us to stood strong during this critical period.
We are very happy that we were treated at MIOT a world class hospital . We believe through the Grace of God and the excellent love and care from your esteemed hospital we as a family were able to recover from such a critical sickness. Our Sincere thank you to you and to the entire team who treated my Mom.
Mr KRISHAN KUMARAndaman and Nicobar Islands 13 Jan 2020 Overall experience is great right from the OPD first day to the day of discharge after medical procedure. The quality to deal with the patient is extraordinarily patient friendly.
Definitely a great experience, though I am comparing with the hospitals and doctors from north India. But apart from that the overall experience is great right from the OPD first day to the day of discharge after medical procedure. The quality to deal with the patient is extraordinarily patient friendly. Above all the internal training to the nursing staff and doctors is of highest quality. My personal attendant Mr. Santosh has taken care of everything i needed, Dr. Mohammad Mansoor who attended me first in OPD, Dr. Vignesh who has given me new life, Dr Jaishankar who has motivated me a lot during the procedure, Dr Veena and her team of Doctors in the ICU the Nurses in ICU and in ward are needs special mention, very special is Doctor Sayeed Fatima who explain me post discharge life style and medication and of course the PRO, the housekeeping staff, the food division, billing all needs appreciation. My special regards to the Chairman madam and Dr. Prithvi Mohandas Managing Director who has kept watch on my well being at every point. They visited me as often and assured of my recovery. over all a great experience. Wishing all the best to the staff and managers.
Mr KRISHAN KUMAR
Andaman and Nicobar Islands
Michel Pierre LarueSeychelles 10 Dec 2019 The staff were very welcoming and immediately helped you feel settled with regular check in’s to ensure all was running smoothly and that we were always comfortable.
We thank everyone for their kindness and professionalism and we would definitely recommend MIOT to a friend in need of some attentive and thorough care..
Michel Pierre Larue
S.Prabhakaran10 Dec 2019 I am fully recovered now because of Dr.Jaishankar.
I have arrhythmia paroxysmal problems. Pacemaker was implemented by Dr.Jaishankar. He fully took care personally and monitored all the tests. He has brought my life back from critical situation. A Noble and transparent person. Staff are all very dedicated to patients. Especially staff Nurse in ICU Cardio has been well doing her job.
K Ramachandran03 Dec 2019 During our brief stay in the hospital we were very comfortable without facing any problem and tension.
Message to the Chairman of MIOT Hospitals
This is Ramachandran retired from Indian Overseas Bank and sister of Vishalam Ramanathan who is working at Madras Craft Foundation and Dhakshina Chitra’
My wife Mrs. Rajaswaru (69) was admitted at your esteemed and renowned hospital on 25th Nov. 2019 and had total knee replacement operation on the next day ie., 26th Nov. 2019. During our brief stay in the hospital we were very comfortable without facing any problem and tension. I find pleasure and it is also my duty to thank all the staff members attached to your hospital, especially Dr. Barry, Ms. Janice, Ms. Priya, Ms. Bhavani and your best insurance coordinator Mr. Muthtamil Selvan.
Here I should disclose, unfold from my mind and tell frankly and share with you that human beings are nowadays facing unbearable pain relating to health and you stand first to relieve/stop/arrest/remove such pains without any tension. Because of this, you have earned a good name in the mind of the citizen, especially from seniors.
I wish you to continue such task and make people happy from any problems they are facing
Once again I thank MIOT Hospitals
Ganeshmurthy25 Nov 2019 This is to express my grateful appreciation and thanks to Dr. Barry D'Rosario for having very successfully performed the surgery (TKR) on my knee.
Dr. Barry – a gem of a person, very considerate and caring with compassion. The staff at MIOT both at ICU and Post Operative Ward were very kind, cheerful and helpful and made my stay very comfortable. I thank all of them. I must make special mention of Mr. Kabui, front office manager for his very helpful and valuable guidance and assistance but for which I would have lost myself in the sprawling departments of MIOT. My thanks once again.
Easwar K B19 Nov 2019 Complete suite of checkup from basic to specifics. Supported by very good and pleasing mannered staff the tests are completed even without pains even of the needle. Overall a great service to humanity.
Easwar K B