Thameem KhajaJust I want to write you a note to express my thanks and appreciation.
I’m a patient who residing in Dubai, UAE. In the end of last month I got some severe fever and all doctors here couldn’t diagnose my viral. So straightaway I flew to India for further treatment with the advice of my family members and colleagues and visited your hospital on 4th Feb, 2014. I had all treated headed by Dr. Gayathri Poornima. I just wanted to tell you how wonderful my experience was at your hospital. The entire staff was warm, professional and concerned starting with my first contact.
First of all, I think Dr. Gayathri Poornima is the best! She is upbeat, upfront, concerned and caring. She is very professional and helpful. As a patient, I felt so comfortable with her during my visits in your esteemed hospital.
Everyone I came in contact with was a professional and seemed to be genuinely happy to be there. It was a calm and cheering atmosphere. I have high praise for your precious place and I make sure everyone I know hears about it. I wouldn’t hesitate to recommend your brilliant services to all my near and dears. A special thanks goes to Dr. Gayathri Poornima and not to forget the entire team starting from the reception area to attendant staff. They all made me feel comfortable, safe and positive.
I wish you and your staffs all the best in future endeavors! Trust you may help out more people in the coming years with your immense service.
PrabhaMy name is Prabha. My brothers and I have been living in overseas away from home for over a decade now.
My father has been diagnosed with Terminal illness (esophagus ca, advanced stage). His life expectancy is from few days to few months. After nearly a month of hospitalization, I was hesitant to get my dad discharged from hospital, because my brothers couldn’t stay longer and I was left alone to take care of my dad along with my mom who was also not keeping well. I was not sure if I could manage, I was distraught, totally lost and even mad at myself. Although I didn’t tell my concern, Dr. Sreekumar Pillai was smart enough to read my situation. At the time of discharge, he gave me his phone number and asked me to update my dad’s condition on daily basis. This gave me an immense relief but I was skeptical how this will work. How long he can extend his support. “Touch Wood ” it’s been a month and half since my dad got discharged and there’s not been a time that my call has gone unanswered. I am glad, I met two wonderful persons; Dr. Sreekumar Pillai who is not tired to answer my calls and Dr. Harshal Patil who meticulously writes to my 8 year old son’s email queries. Though we know that there’s no suitable advanced treatment available for my dad, these doctors have truly won our hearts by humanity.
I wish them great success and we are thankful for their support.
Ganesh BabuI am Ganesh Babu, writing from Doha, Qatar. I understand my Spouse is now medically normal to be discharged from the hospital by tomorrow.
I take this opportunity to convey my sincere thanks to you and your team for your best and constant efforts and fine treatment to my spouse and bringing her back to what she is to-day. I along with my brother had kept all the good-faith in you and I am thankful to you once again for all the good-services extended to us during the stay in the hospital. I sincerely pray by the grace of Almighty she will come back to normal very soon.
Mohamed LathiefI take this opportunity to express my profound gratitude for the manner in which my son Ruzni's surgery..
which was performed in your hospital and for the treatment given to him during the pre and post operative sessions with utmost care and dedication of your hospital Doctors and the staff. I am indeed very satisfied with your professional approach to hospital standards and ethics and I am very happy that I consulted you for my son’s matter. I will take a great pleasure in recommending your hospital in Sri Lanka as well as overseas to bring relief to many people and ease their sufferings in the hands of the experts.
Dr. Mustaafa Bapumia & Tetyana & Eva.We take this opportunity to inform you that we arrived safely with Tetyana just as you and your team had assured us.
My mail may be a bit long but do find time from your very busy schedule and read it. To start with we have no words to convey our gratitude to you and the whole MIOT team for the generosity, care, love, sympathy from deep from your hearts and one can only experience but difficult to describe. HATS OFF to MIOT.
I will start with narrating how I was seen off on the 23rd Mid Night by Sister Saraswati and her team, how she packed the Forteo syringes in the cool box at 23 hrs in front of me, she was instructed earlier by Mr Balaji and his team from the pharmacy who were extremely professional in handling the forteo, and infact when I opened it after 16hrs the ice pack were just as they packed.
The nursing team headed by Sister Elizabeth on First Floor of MIOT international were like a family and always ready to stretch to maximum to provide the tender loving care to my Ukrainian spouse who was very demanding at times, I remember a few names I should mention- Sister Sathiya, Elizabeth and the rest as outstanding.
The Physiotherapist- Jency needs very special appreciation for being a gem of person, she managed to put confidence into Tetyana and teach her walk again, she was extremely punctual and professional, that when she told us goodbye on the Saturday saying she going for further studies, my wife was in tears but Jency reassured her and introduced her to Madhi who was as professional as Jency.
I also need say that “the Ayas” were very helpful in supporting her daily human needs which was done very professionally. Hello to them all.
The Coordinator Nassir and Mohamed made me feel very comfortable in coordinating our stay and travel issues and so were the overseas team.
To end We sincerely thank the Medical team led by the Lion Prof. Mohandas for being highly professional and confident in providing evidence based management to patients. The Discipline in MIOT is gold standard of quality which needs to be copied by the rest of the world. I will not be complete if I don’t appreciate the Chair, Madam Mallika Mohandas, who facilitated our visa process very promptly via her office.
Now coming to you personally, we admire your confidence, your courage, your convincing nature and your art of communication and prophecy on patients prognosis not forgetting the coffee recipe.
Your team had been very supportive, especially Dr Pawan, who was always ready answer all questions, he was very encouraging and supportive in discharge process with meticulously written discharge summary.
lastly as medic by profession for the past thirty years, my experience at MIOT was like my first day at medical school, I was amazed, excited in fact was speech less for a while, I can only say that I learnt a lot from the MIOT warriors. Wish you all a Merry Christmas and prosperous New Year 2014. Keep it up.
Dr. Mustaafa Bapumia & Tetyana & Eva.
Cyridion UKURIKIYIMFURAGreetings from Patient Cyridion Ukurikiyimfura, Kigali / Rwanda.
My sincere and heartfelt thanks to all of you,
to Dr. Prof. P.V.A. MOHANDAS,
to Dr. S. LAKSHMI NARAYAN,
to all Medical team of Miot Hospitals, all nurses, and all support staff.
I thank you for all services that you have given to me.
Specially my many thanks go to Dr. S. LAKSHMI NARAYAN and his team
of Radiation Department which did all they can to put really patients first.
Dr. Michael O. Oji, MBBS, FMCSI want to express my profound gratitude for the opportunity given to me for a short fellowship in your hospital. It remains a memorable experience for a long time to come.
The MIOT passion, the MIOT vision and the MIOT style is an experience I will never forget.
The commitment, the diligence and gracefulness of the Professors, the finesse of the arthroplasty surgeons, the empathic aggressiveness of the trauma surgeons as well as the precision of the spinal and arthroscopic surgeons all made a symphony of excellent patient care.
MIOT hospital has positioned itself as hospital of International Standard and a major player in the global healthcare.
The warm atmosphere, the clean environment and the amiable attitude of the doctors and nursing staffs made our visit an enjoyable and unforgettable one.
I hope that in future we would be able to develop an improved collaboration with your hospital and the healthcare industry in our sub-region.
I wish you many more good years of sound health and success.
Many thanks and God bless you and your family. God bless MIOT hospital.
Dr. Michael O. Oji, MBBS, FMCS
Kamarudeen A. Olatunde Esq (RMO)I arrived home safely in my country (Nigeria) on the 16th June 2013, after my surgery and discharge from your hospital on the 10th of June, 2013.
I am Kamarudeen Adenrele Olatunde, room 424 MIOT international hospital Chennai My recovery is coming up well after the successful operation at your hospital, so I want to use this opportunity to say a big thank you to your management and staff. I am very grateful.
My profound gratitude and appreciation goes to Prof; Dr. P.V.A. Mohandas and Dr. Prithvi for their good job, personal attention and medical advice. All these I appreciate.
Honestly, I also appreciate all other doctors and nurses that attended to me during my brief stay. They were all good. I left MIOT a happy man with a very good impression of the hospital. MIOT is unique and a centre for medical excellence. I did not regret my brief stay.
In conclusion, I shall do my best to recommend patients from my country to your hospital that may be in need of your specialisation and services as soon as I recover fully.
Kamarudeen A. Olatunde Esq (RMO)