I would like to narrate my experience regarding treatment of COVID-19 patients at MIOT Hospitals. At the outset I wish to state that I am working as Deputy Commissioner for the Govt. of Andhra Pradesh based at Nellore and presenting my honest opinion below regarding the treatment of COVID patients and facilities at MIOT Hospitals.
I was diagnosed for COVID-19 and required admission and got admitted in MIOT Hospitals on 21.08.2020 after making enquiries regarding which hospital was best in Chennai for COVID treatment. Dr. Prithvi Mohandas, Managing Director of MIOT and heading the COVID treatment centre deserves all accolades. In COVID pandemic usually doctors and paramedical staff would hesitate to go near the patient. They are not at fault. It is the personal risk involved that keeps them away. Whereas, Dr. Prithvi Mohandas would visit each and every patient every day, I repeat every day, and enquire about their health and progress. In spite of the huge personal risk involved I have personally observed that he never hesitated to talk to the COVID patients and enquire about their wellbeing. He is undoubtedly a role model for the medical fraternity.
Dr. Yavar of MIOT was very helpful in getting me admitted to MIOT. He was very responsive and would respond to all calls and messages instantly. I would first like to express my deep gratitude to Dr. Yavar in this regard. Dr. Sathya too was quite helpful. She would visit the patients regularly and instil confidence in them. Apart from the doctors I would also like to pay rich compliments to the supporting staff like Sisters, PRO’s Vinolini, Puneeta, Asifa and others who were very helpful at the time of initial admission as well as at other stages of treatment. They took care to see that the formalities were completed quickly and help the patient get into the ward early.
PRO Vinolini in particular helped me a lot in getting all the hospital records signed and stamped quite quickly at the time of discharge and thereafter. PRO Puneeta was kind enough to get the debit card swiping machine to the patient’s room and facilitated bill payments without the patient having to go all the way to the payment desk. It was a very good gesture on her part.
The paramedical staff was very cooperative and would attend to all the calls from the patient quickly. They made all efforts to address the patients concerns to the extent possible at their level and try to keep the patient comfortable. The catering department was excellent. They supplied us with quality food. Almost every day they would come and take feedback about the food. Full compliments to them. To the best of my knowledge and from my interaction with other co-patients I have come to the conclusion that MIOT is following all COVID treatment protocols perfectly.