B. SridharJust a few lines to thank you and the team at MIOT for providing me best in class experience both during and post surgery on my recent AV replacement.
Having visited some of the most prestigious hospitals in the world, I would quite easily rate MIOT amongst some of the top health providers in the world backed by surgical expertise, high standard of excellence in post operative care, housekeeping standards (which some of the 5 star hotels can learn a lesson or two from) and extremely good quality and service of catering.
But, apart from this, what really impressed me was the commitment and service of the entire MIOT team top down; I believe this is largely due to the day to day involvement of the Mohan Das family in MIOT combined with a “hands on approach”. This attention has permeated through all ranks and file in adding credibility to your motto “putting patients first”.
Wishing your fine institution many years of providing quality health care both in India & abroad,
DushindSubsequent to your advise, Dushind's mother (she is a fruit vendor in the Thiruvanmiyur market and their family is poor and needed financial assistance)..
approached my wife Gayathri for help in this regard. My wife did some initial validation of the cause and brought it to my attention. I took this up with SNEHAM – the Corporate Social Responsibility team of Infosys Chennai (I work in Infosys as a Delivery Manager at the Chennai centre)
They got in touch with the family and responded with their willingness to come forward with an initial share of the overall amount. Riding on this momentum, we took this up with other like minded Infosys and ex-Infosys employees and were able to collect around 1 lakh.
My wife and me came to MIOT hospital on 18th Jan 2014, to meet you in person. Ms. Geetanjali from the Public Relations team, was of immense help and she helped us to meet Dr. Ramprasad , MIOT. He examined Master Dushind, gave us a briefing on the surgery, expectation setting for the family members. He was very forthcoming with information, took keen interest and appreciated our collective effort in supporting the cause.
On 21st Jan, Dushind admitted to the hospital and we remitted the payment for the surgery, thanks to the collective support from our friends and colleagues. On 22nd Jan, the surgery was performed and Dushind moved from ICU to general ward the next day. On 25th Jan, we met Dr. Ramprasad to get his feedback and next steps on the boy’s condition. He expressed satisfaction and provided direction to the family on the next few weeks after he gets discharged. The hospital staff – Ms. Geetanjali, Mr. Monish in billing and all hospital staff were very supportive and cordial and we were very happy to see that Dushind was in safe hands during his stay in the hospital.
Dushind got discharged last Tuesday 28th Jan. It was very heartening to see the boy move his legs independently which hithero was not possible due to his condition. The family members of the boy conveyed their sincere gratitude to you and Dr. Ramprasad for the timely help and support rendered so far.
We look forward to your direction in the coming months when the boy is in the recovery period. Hopefully, when the PoP bandage is removed and the special shoes is fitted, he can attempt to walk with crutches and support.
We thank you again for making this complex surgery look simple and giving the much needed confidence to the family and clarity on the proceedings to us as well.
Rajagopal. VI would like to put forth the exemplary treatment and care I received during the treatment for APML (Acute pro-myelocytic leukemia) at BMT Unit, MIOT hospital from 27 May 2013 to 20 December 2013.
It won’t be fair if I don’t thank it in my leased life. It all possible only due to the dedicated team of your hospital and BMT unit as special mention.
I myself a male nurse served in Indian Air force for 20years, now working in the same profile in a R&D department of Central Government hospital. My experience span over 30 years in medical service, I take this opportunity to highlight my immense feeling and appreciation towards service rendered by your hospital. I had an acute phase of severe anemia and bleeding tendencies in gums and sub-dermal bleeding. My clotting factor was totally deranged due to abnormal premature white cells in blood streams. I happen to observe this and blood test was done at my hospital. On seeing the test result, my Chief Physician referred me to MIOT for further treatment.
When I landed at MIOT, the expert Haematologist and Haemato Oncologist Dr. Chezhian Subash extensively examined me and put me to array of tests to confirm the diagnosis. When the result arrived within hour they pronounced the diagnosis of APML (A type of Blood Cancer) to me and to my wife. Life shattered and the earth slipped under my feet. But the assurance and confidence building measure by the doctor gave me full hope and faith. Next minute, the treatment started with correction of my blood counts with transfusion of multiple packed cell, platelet and clotting factor. All the aseptic precaution were taken and shifted me to Special BMT isolation room as my immunity was very low so as I should not get any opportunistic bacterial, fungal and viral infection. Quickly they charted out a Chemotherapy protocol. The chemotherapy also went side by side with transfusion. Initially all my blood requirement was met by MIOT transfusion department. Dr. M. Joshua Daniel also played a key role. When the selective blood components required, donors were arranged among my friends and relatives. I was closely monitored and every symptom reported was immediately attended by both doctors. Bone-marrow aspiration was also done to confirm/ check for the cellularity. Within a week all symptoms vanished, I felt disease free except mild chemotherapy effect. Within ten days I was shifted to normal room as my blood counts improved on its own. The initial induction period was only one month. I under went three cycle of consolidation with one month break in each cycle. You will not believe that I was absent for duty only 45 days. Most of the therapy went on with few days admission or as day care.
Exemplary professionalism, unparallel dedication and empathy shone by Dr. Chezhian Subash is what I am standing to say this testimony. I have no wards to express my gratitude and say thanks to almighty that he put me into the those able hands. Assistant Dr.Harikumar, Dr.Naved Ali, Dr. Vishnovi have good liaison with patients and took up the responsibility with zeal and enthusiasm. They minutely watch for any symptom when the chemotherapy or transfusion was on. Always at their feet to serve the patient.
Those angels of god, Sister Renuka, Della, Anju,Philomina, Tindu,Ligiee,Akila have untiring energy, never ending cheerfulness, polite, courteous, ever ready and pleasantly attending the needs is for what I wanted to thank and award them the centum marks. The close nit team member Technician Mr. Bagawathy needs a special mention for well planned, co-ordinated, swift and quick response when demand arises. He accords good reception to the donors and explain the collection procedure in simple terms, eases the anxiety. He is an asset to the unit. Secretary Mrs.Sumathy is very kind hearted always in a mood to lend help.
Your front office team at international block needs mention for courteous, helping nature and for their clock like precision work. All other supporting system are working as well oiled machine. The administration is so fine tuned there is no bottlenecks any where. It is really a international standard in all aspect.
Though the disease was so grievous, the stay at hospital was pleasurable and home away from a home. Minimal hospital stay and early resumption of normal life activity in my case was possible only when you put your patients first. I take this opportunity once again to thank you and wish that you serve to the god by serving humanity. Your service may continue to save many more gods children’s life and limb. My memorable stay at your hospital and the treatment will be edged in golden words in my memory and the relation with your hospital will be carried till last.
Sushila RamdasI am Mrs. Sushila Ramdas, who had the opportunity to avail the Master Check Up package on 14-12-2013.
This is to thank you very much for such a good service extended to the ladies. It really helps the middle & lower middle class families who cannot bear the huge fees charged by the laboratories nowadays.
It is my sincere request to offer such service oriented packages frequently so that it will really help many ladies who could not register this month. There were many people who had to return as they could not get the registration done due to overcrowding.
Thanking you once again for the noble service offered by the management of MIOT hospital!
G. Karthikeyan & P. SumalathaANBE SIVAM ………. LOVE IS GOD ………. I would say the above word is not a simple one and it has many meanings.
Because God cannot come everywhere to take care of us and he sends his representatives in the form Good hearted Human beings and I have seen such forms of Gods in your Hospital. It is not praising statement; this is from my bottom of Heart and felt it in your Hospital.
My 3 year old son was diagnosed with Meddulablastoma Cancer and we came for a Radiation treatment to MIOT Hospital once after Brain Surgery and one year Chemotherapy in different Hospital. Just before few days to the treatment I had lost all of my belongings in my house due to a major theft and the cash kept for the treatment. I was totally dark and came to MIOT and I would say God has shown the path towards you.
First of all our sincere thanks to your kind heart which has sanctioned the Cash discount considering our bad situation and at the same time God never forgive me if I fail to say about your Radiation Oncology, Oncology and Anesthesia team.
What a wonderful team you have sir, I have really seen the meaning of words Dedication, Love & Care through them.
Really I have seen many forms of Gods in your place like Dr. Lakshminarayanan, Dr. Gopika, Dr.Ramprabhu, Dr. Vijayagopal & Dr. Vedapriya and the Ward Secretary, and the teams behind the screens like Planning & Radiation teams and the Staff Nurses.
You know each one has really showered the love on my Son rather calling as a treatment and this itself giving us the confidence that my son will come out his problem totally.
I really admired on Dr. Lakshminarayanan on his way and style of handling the entire team towards Goal oriented Focus with Love & Care.
The Homely ambiance of the ward and the Lovable Caring team around us made my son to feel like his Home and felt so secured & comfort and co operated very well for the treatment.
This is not only my view and even heard from many of the co patients too.
Thanks a lot for all
G. Karthikeyan & P. Sumalatha
M RAMAJYOTHIThank you very much for your kind treatment and hospitality shown to my son Mr. R RAMAN..
Especially thanks to Dr. RAMCHIDAMBARAM – HOD ORTHO done surgery to my son with utmost care.
Thanks to MR TAMILSELVAN- INSURANCE MANAGER AND HIS TEAM for the speedy settlement of insurance claim.
I once again thank you one and all STAFF of MIOT HOSPITALS for their excellent services.
Lakshman NI am Lakshman N, son of MR. R. Natesan who has successfully been treated for a Pelvic bone fracture in MIOT. He was admitted on 15th November. On diagnosis, it was suggested for a Total Hip Replacement to be done at the earliest.
The operation was performed on 21st November successfully and he was discharged on 3rd December. I sincerely take this opportunity to thank all the staff members who were supporting us in all ways. Good job done by the hospital and the members. They completely co-operated with my father and were very patient with us and our queries.
I was working in an IT firm with an ambition to become an IAS officer. I resigned my job on 15th and came home to see my father fracturing his hip bone. I was completely shattered as I am the bread winner of the family. Now, I have my father being operated successfully. It was all because of you and the staff members. Once again I extend my gratitude through this e-mail as I don\’t have any more words to say.
Keep up the good work and continue to support the society.
Chandran WhitchurchI was admitted in Medical ICU of MIOT on the 29th of July for high grade fever and acute retention of urine.
On the 29th It was diagnosed as Benign Prostatic Hypertrophy and I was advised by Dr.Ranjith Kumar to undergo a minor Prostate surgery.
On the 31st the surgery was performed by Dr Natarajan &Dr Ranjith Kumar.
I want to express my sincere appreciation and gratitude to You and all the Doctors, Nurses & PROs for all the care and kind attention they had given me right from the time of admission up to the day of discharge.
I want to specialy thank Dr. Ranjith Kumar and Dr. Natarajan for their most obliging post surgery advice over Phone and through SMS.
I once again wish to thank you for all the care and attention extended to me at MIOT.